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Shipping Information

Products' Availability

The majority of the products in our store are immediately available for shipment. We are regularly supplied with goods from both Greece and abroad to always find the "shelves full". Items marked "upon request" - with a few exceptions - can be at your disposal within 7 working days.

In case of deficiencies in your order, we will contact you to inform you about the delivery time of the unavailable products.

In case you are looking for an item and you did not find it in our store, you can send an email to info@germanos-medicals.gr. We try to add more items to our variety, so we want to hear what you need.

 

Shipping & Receipts

Collection from our warehouses

You can pick up your order free of charge from our facilities from Monday to Friday from 8:00 am to 15:00 pm. We always advise you to call our call center, before your departure, to confirm that your order is ready for receipt.

Attica Region

Deliveries within the city are made by private vehicles, basically between the hours of 11:00 am to 17:30 pm from Monday to Friday. If you place your order in our store by 12:00 pm it will be delivered in two business days.

You are not charged with shipping costs for orders over 40,00€, regardless of weight or volume. You can ask us for a specific range of delivery hours for your convenience (eg 12: 00-14: 00, after 15:00 etc) always based on the availability of the daily delivery schedule.

For orders under 40 €, the shipment is made by Intralink Logistics or Geniki Taxydromiki courier depending on the weight of the package. Delivery will be made in 1-3 days depending on the location and shipping costs are as follows:

  • Shipping costs: 3.50€
  • Pay on delivery cost: 2.50€

For Marena postoperative clothes for the home test by appointment, the customer is charged with the minimum charge of 5.00€.

* Please consult the map to see the areas served in the Attica region.

 

 

Rest of Attica, Mainland Greece and Islands

If you place your order in our eshop until 12:00 pm it will be sent the same day by Intralink Logistics or the Geniki Taxydromiki courier depending on the weight of the package. Delivery will be made in 1-3 days depending on your location. For orders over € 80.00 no shipping costs are charged *. Excluded from this are orders that include bulky furniture such as beds etc.

In lower value orders, the shipping costs are as follows:

  • Pay on delivery cost: 2.50€
  • Shipping costs: 5.00€

* In case the customer has placed an order over 80.00€ and wishes to pay by cash on delivery, he will be charged 2.50€ cash on delivery costs.

In the case of wholesale of goods and products and regardless of the value of the order, the cost of shipping and cash on delivery is borne by the buyer. If you want a transport company of your choice with which K. Germanos Medicals SA does not cooperate then the transport costs are borne by the customer regardless of whether the order exceeds 40.00€ inside or 80.00€ outside Athens.

Cyprus

Shipping is not calculated automatically in our online store. You can complete your order - the listed shipping costs will be for delivery in Greece - and then we'll call to inform you about the exact amount of shipping. Indicatively, the charge for a package up to 3kgr amounts to 19.00€. If the order is paid by cash on delivery, calculate an additional cost of 6.50€.

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